Strategic Account Executive, AI Agents

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Strategic Account Executive, AI Agents

Why We Have This Role

As enterprise customers accelerate their adoption of agentic AI, they need sellers who can translate cutting‑edge capability into real business outcomes. We created this Enterprise Account Executive role to meet growing demand for consultative, outcome‑driven selling across large accounts—closing complex deals that bring agentic AI into production, unlocking automation and efficiency, and building industry‑specific use cases that deliver measurable ROI.

This role sits at the intersection of product, customer success, and go‑to‑market. You’ll act as a strategic advisor to buyers, dynamically tailoring presentations and demos (often creating new content on the fly with agentic AI), uncovering automation opportunities, and shaping solutions that fit each customer’s unique pain points. You’ll also feed customer insights back into the product roadmap, helping Qualtrics evolve our agentic AI offerings and accelerate adoption across industries.

Success here means more than quota attainment: it means shaping how organizations use AI to improve customer and employee experiences. If you bring a track record of closing complex enterprise software deals, deep familiarity with agentic AI platforms, and a consultative, creative approach to sales — this role exists so you can scale those skills and drive meaningful outcomes for our largest customers.

How You’ll Find Success

• Consultative, outcome-driven selling: You focus on business outcomes, not features. You uncover the customer’s highest-value problems, map agentic AI to measurable ROI, and design solutions that win multi-stakeholder consensus.
• Technical fluency with agentic AI: You’re comfortable explaining how agentic platforms work, using them to create tailored presentations or demos on the fly, and ideating new, industry-specific use cases that customers immediately understand and want to pilot.
• Close-complex-deal execution: You build and advance long sales cycles, manage competing priorities across exec-level stakeholders, negotiate commercial terms, and reliably close enterprise contracts that move the needle.
• Strategic pipeline & territory management: You proactively source and qualify opportunities, prioritize accounts based on impact and likelihood to close, and consistently produce an accurate, forecastable book of business.
• Cross-functional influence: You partner effectively with product, customer success, marketing, and legal to remove blockers, accelerate adoption, and translate customer feedback into product improvements. You influence without authority and create trust quickly.
• Continuous learning and leadership: You stay ahead of AI trends, share insights across the team, mentor less experienced sellers, and iteratively refine your approach based on data and customer outcomes.

How You’ll Grow

• By joining the Qualtrics Experience Agent Team, you become part of a revolutionary team committed to shaping groundbreaking experiences using Data + AI (specifically Agentic) advancements
• You will help us expand the XM category beyond where it is today with more advanced use cases & pioneering advancements in AI.
• Our mission is to build technology that positively impacts businesses and makes them more human.
• As a member of our global sales organization, you will take ownership of a dedicated territory and develop robust strategies designed to drive demand and revenue.
• We foster an environment that encourages big-picture thinking, innovation, and creativity, enabling you to build relationships with multiple decision-makers and articulate the unique value proposition of Qualtrics.

Things You’ll Do

• Drive net-new agentic AI revenue: Own quota, source enterprise opportunities, close pilot-to-production deals, and expand accounts.
• Increase win rate and shorten cycles: Create tailored demos (often with agentic AI), align buying committees, and remove commercial/legal blockers.
• Deliver measurable customer outcomes: Partner with CS to operationalize pilots, track ROI, and convert renewals/upsells.
• Shape product with customer insight: Feed VOE into roadmap, run joint workshops, and validate industry use cases.
• Build predictable pipeline & scale GTM: Maintain CRM rigor, prioritize high-impact accounts, share winning plays, and mentor peers.

What We’re Looking For On Your Resume

• Consistent enterprise quota attainment: Demonstrated track record of meeting or exceeding targets in complex, multi‑stakeholder sales cycles (e.g., consistent 100%+ attainment or comparable outcomes).
• Closed complex, strategic deals: Evidence you’ve sold and closed large SaaS or AI deals (pilot → production → expansion), ideally with cross‑functional buying committees and multi‑year contracts.
• Practical experience with agentic AI or automation platforms: You’ve used, evaluated, or sold agentic/automated AI solutions and can articulate business use cases and ROI for specific industries.
• Built industry‑specific use cases and outcomes: Examples of where you identified a problem, designed an AI/automation solution, ran a pilot, and delivered measurable business outcomes (revenue, cost savings, efficiency gains).
• Cross‑functional influence and product impact: Demonstrated collaboration with product, engineering, and customer success to shape roadmaps, remove adoption blockers, and capture voice‑of‑customer insights.
• Commercial acumen and negotiation: Experience structuring and negotiating commercial terms, securing favorable legal agreements, and closing deals with clear commercial impact.
• Operational rigor and forecasting: Strong CRM hygiene, predictable pipeline management, and reliable forecasting that senior leaders could depend on.
• Coaching and thought leadership (preferred): Mentored sellers, shared best practices, or produced case studies/playbooks that scaled winning GTM motions.

What You Should Know About This Team

• High-impact, strategic work: You’ll own complex enterprise deals that directly shape how customers deploy agentic AI — driving measurable ROI, case studies, and long-term adoption across industries.
• Direct access to unique data and AI expertise: You’ll work with Qualtrics’ unmatched human-sentiment data and partner closely with product and AI teams to design and validate industry-specific agentic use cases.
• Cross-functional, collaborative culture: The team moves fast but thoughtfully — you’ll regularly pair with product, engineering, customer success, and marketing to remove blockers and deliver outcomes together.
• Rapid learning and visible career upside: Expect steep growth through exposure to C-suite buyers, mentoring opportunities, and chances to lead GTM plays that prepare you for senior sales or product-facing roles.
• Values-driven and inclusive: We operate with TACOS (Transparent, All In, Customer Obsessed, One Team, Scrappy) and prioritize diversity, belonging, and career development — so your work matters and your voice is heard.

Our Team’s Favorite Perks and Benefits

• Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime
• Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
• Catered lunch
• Regular team bonding, including monthly happy hours

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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