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data analysis customer success stakeholder management front-end development post-sales📋 Description
- Drive customer adoption and program optimization
- Build, configure, and execute services aligned to client objectives
- Leverage usage data to deliver actionable insights and recommendations
- Establish multi-level stakeholder relationships to ensure customer health
- Serve as a platform expert; translate customer goals into tailored recommendations
- Drive adoption of key platform features via demos and proofs of concept
🎯 Requirements
- Bachelor's degree from a competitive university
- 3+ years in technical, consulting, or client-facing role
- Thrive in fast-paced environment; manage multiple projects
- Experience with customers in all adoption phases
- Familiarity with software and front-end development
- Excellent verbal and written communication skills
🎁 Benefits
- Work-life integration with team events and outings
- Qualtrics Experience Program - $1,800 after one year
- 30 paid days off: 15 PTO, 5 Personal, 10 Holidays
- Comprehensive benefits: medical, dental, vision, life, etc.
- Hybrid model: in-office 3 days/week, remote rest of week
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