Quality of Service Specialist

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

compliance qa kyc english audit

📋 Description

  • Audit KYC reps' ticket handling for compliance.
  • Identify trends in KYC service delivery.
  • Provide actionable feedback to reps and managers.
  • Maintain audit docs and improve criteria.
  • Support development of audit standards.

🎯 Requirements

  • Solid experience in KYC
  • Excellent English (spoken and written)
  • Strong time management skills
  • Strong team collaboration skills
  • Analytical thinker
  • 1+ year in QA role
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