Quality Lead II

📋 Description

• Lead and develop a team of quality control specialists.
• Partner with delivery teams to interpret and improve customer requirements.
• Oversee day-to-day operations, including workload allocation and reporting insights.
• Establish and uphold scalable best practices.
• Drive initiatives that improve quality, efficiency, and customer satisfaction.

🎯 Requirements

• Bachelor’s degree in CS, Engineering, Operations, or related field.
• 4+ years leading teams or improving operational/technical processes.
• Strong analytical/problem-solving skills, SQL, with attention to detail.
• Experience building systems, processes, and teams across multiple customer segments.
• Hands-on background in QA, software development, or top-tier consulting.
• Proven initiative in cross-functional technical environments.

🎁 Benefits

• Master’s degree in CS, Eng, Ops, or related field.
• Experience in AI/ML services.
• Experience in a fast-growing, less-structured startup environment.
• Experience building teams from the ground up.
• Commuter stipend.