Quality Assurance Specialist

📋 Description

• Execute complex background checks with high accuracy in identity verification and compliance.
• Document findings in standardized formats; categorize root causes.
• Proactively investigate complex issues and develop solutions for customers.
• Refine workflows, sampling methods, and quality frameworks as the program scales.
• Collaborate with Product, Engineering, and Legal to improve processes and accuracy.

🎯 Requirements

• 3+ years in the background check industry.
• Strong understanding of US court system; access public records terminals.
• Strong research and investigative skills with attention to detail.
• Strong written and verbal communication skills.
• Thrives in a fast-paced, iterative environment.

🎁 Benefits

• Fast-paced, collaborative environment.
• Learning and development allowance.
• Competitive cash and equity compensation; advancement opportunities.
• 100% medical, dental, and vision coverage.
• Up to $25K for fertility, adoption, and parental planning.
• Flexible PTO policy.
• Monthly wellness stipend.
• Relocation stipend may be available.