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node.js javascript react java aws📋 Description
- Serve as first line of tech support for internal users across platforms.
- Troubleshoot system issues and coordinate with engineering for resolution.
- Manage support tickets with timely triage, escalation, and resolution.
- Build and maintain reports and dashboards to monitor platform performance.
- Partner with cross-functional teams to improve workflows and automation.
🎯 Requirements
- Bachelor’s degree in computer science or related field.
- 4+ years of software quality assurance experience.
- 4+ years of unit/integration testing experience.
- Proficient in Java or Python.
- Strong web tech: HTML, CSS, JavaScript, and React/Angular/Vue.js.
- Experience with Node.js, Django, or Rails is a plus.
🎁 Benefits
- Competitive pay and benefits.
- Medical, dental, vision, life and disability insurance (US).
- 401(k) with company match (US) and RRSP/DPSP (Canada).
- Employee Assistance Program (EAP).
- Flexible PTO and 12 company-wide days off.
- Equipment, tools, and reimbursement for remote work.
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