Related skills
ms office data analysis quality assurance kyc auditπ Description
- Lead and manage a team of QoS specialists focused on KYC audits.
- Collaborate with HQ to align local audits with global standards.
- Standardize audit processes to meet global best practices.
- Analyze team performance metrics and drive improvement plans.
- Conduct in-depth analysis of audit findings to identify issues.
- Identify knowledge gaps and partner with Training for solutions.
π― Requirements
- Deep expertise in KYC processes, regulations, and quality standards.
- Excellent English (spoken and written)
- Strong analytical and data interpretation skills
- Strong time management skills
- Experience in performance analysis and gap assessment
- Proficient in MS Office and data analysis tools
π Benefits
- Learning and development opportunities
- Inclusive, diverse workplace
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