This job is no longer available

The job listing you are looking has expired.
Please browse our latest remote jobs.

See open jobs →
← Back to all jobs
q-ctrl logo
q-ctrl

IT Operations Specialist

On site Operations
Added
6 hours ago
Location
Type
Full time
Salary
Not Specified

Use AI to Automatically Apply!

Let your AI Job Copilot auto-fill application questions
Auto-apply to relevant jobs from 300,000 companies

Auto-apply with JobCopilot Apply manually instead
Save job

Related skills

linux windows google workspace macos itsm

About the team

Our Business Operations team is the heartbeat of the company. We build the systems, processes, and insights that keep everything humming. We thrive on solving complexity with simplicity and unlocking efficiencies so every team can scale ahead of our growth.

About the role

The IT Operations Specialist role will have broad responsibilities across our global footprint to maintain security and compliance, drive scalability and interoperability, and maximize resilience across our hardware and software systems. You’ll partner with teams throughout the company to make IT a driver of productivity, not a blocker. We are looking for someone who will not follow standard IT dogma, but be operationally driven to find creative solutions that work for Q-CTRL.

What you'll be doing:

  • Taking stock of what exists today (including the tech debt we’ve been living with) and designing a pragmatic roadmap forward.
  • Managing our global endpoint fleet, ensuring compliance and the provisioning and de-provisioning of assets.
  • Maintaining our IT hardware infrastructure (both cloud-based and on-prem) and cloud based services.
  • Managing identity and access management (IAM) across our IT assets.
  • Responding to, triaging, and executing helpdesk requests from staff.
  • Working with our IT vendors to assess services, manage engagements, and plan improvements.
  • Providing day-to-day training, support, and maintenance across our IT assets.
  • Other duties within the Employee's skills and experience, or with reasonable training.

    • Ideally you'll have:

  • Experience as a Google Workspace administrator (essential).
  • Strong experience in identity and access management (IAM) principles, including user provisioning and permission hygiene.
  • Information technology service management (ITSM) experience to manage our service desk request process.
  • Experience with inventory management for IT resources.
  • Experience managing MacOS, Windows, and Linux endpoints via a mobile device management (MDM) system (i.e. Kandji).
  • Ability to maintain a compliant bring your own device (BYOD) program.
  • Experience implementing policies and tools to ensure cyber and information security compliance and data loss prevention (DLP) approaches.
  • Ability to maintain a VPN system.
  • Strong communication skills with the ability to modulate messaging across all levels and functions within the company.
  • Creativity to solve the complex and evolving challenges of a growing business.
  • A startup swagger (we move fast).

    • It would be fantastic if you have these skills/experience:

  • Experiencing working in an ISO27001 compliant environment.
  • Experience navigating compliance with global export control regimes.
  • Familiarity with Jira Service Management (JSM).
  • Experience with Azure cloud management.

    • Additional Information

    About Q-CTRL

    Q-CTRL is the global leader in AI-powered quantum control infrastructure software. We build the tools that make quantum technology useful, solving the hardest challenges in quantum computing and quantum sensing to deliver real-world impact.

    Founded in 2017, we operate globally with offices in Sydney, Los Angeles, San Francisco, Berlin, and Oxford. Our teams bring together technical and multi-disciplinary expertise across the product lifecycle, and we’re hiring talent to help scale every part of the business. We work quickly to turn cutting-edge science into deployable technology.

    In 2024 we raised US$113 million in Series B funding, the largest aggregate investment for a quantum software company. Six months later we

    delivered the first commercial quantum advantage with Ironstone Opal, our field-validated quantum navigation solution for defense and industry.

    At Q-CTRL, we prioritize outcomes over hours. We offer flexibility, equity potential, and competitive benefits that reflect our high-performance culture. If you’re ready to help shape the future of quantum, we’d love to hear from you!

    Please be advised that our communications will only come from the @q-ctrl.comdomain. All our active job postings are available on ourcompany website.

    To recruitment agencies, we do not accept unsolicited branded profiles and are not responsible for any fees related to unsolicited resumes.

    Use AI to Automatically Apply!

    Let your AI Job Copilot auto-fill application questions
    Auto-apply to relevant jobs from 300,000 companies

    Auto-apply with JobCopilot Apply manually instead
    Share job

    Meet JobCopilot: Your Personal AI Job Hunter

    Automatically Apply to On site Operations Jobs. Just set your preferences and Job Copilot will do the rest—finding, filtering, and applying while you focus on what matters.
    Activate JobCopilot

    Related Operations Jobs

    See more Operations jobs →