Related skills
billing project management contract management provisioning sowπ Description
- Complete initial provisioning setup for customers based on contract specs and assign resources for implementation.
- Set up projects per contract/SOW and book hours to track resources.
- Coordinate provisioning and project-closure channels to resolve client configuration questions.
- Update financial records accurately and timely.
- Close projects after delivery, ensuring client implementation meets entitlements.
- Manage client lifecycle with terminations, suspensions, or reactivations per contract.
π― Requirements
- Willingness to learn financial, product, and contractual rules; self-starter; able to work extended hours.
- Ability to analyze semi- to complex problems and solve with limited oversight.
- Meticulous detail orientation to ensure correct setup even when details are ambiguous.
- Highly organized with focus on quality, good judgment and decision-making.
- Ability to prioritize tasks and manage a complex workload.
- Bachelor's degree or equivalent education/experience.
π Benefits
- Customer is key.
- Transparency & Integrity build trust.
- Passionate pursuit of performance.
- Innovation over imitation.
- Stronger together; diverse perspectives.
- Commitment to diversity and inclusion.
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