Related skills
data analysis customer success project management📋 Description
- Complete initial provisioning of product per contract and assign resources
- Set up projects per contract and SOW, and book hours to track time
- Manage provisioning and project-closure chat rooms and distribution lists
- Update financial records accurately and timely
- Close projects when services delivered per contract entitlements
- Manage client lifecycle and identify improvements for scalability
🎯 Requirements
- Willingness to learn and maintain knowledge of rules, product specs, and contractual rules
- Ability to analyze semi-complex to complex problems with limited oversight
- Meticulous and detail-oriented; ensure setup even when details are ambiguous
- Highly organized with focus on quality, good judgment
- Ability to prioritize tasks and manage a complex workload
- Bachelor's Equivalent education/experience
🎁 Benefits
- Hybrid work arrangement (1PM to 10PM LTU time)
- LTU holiday schedule applicable
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