Related skills
communication customer support teamwork english google suite📋 Description
- Engage with Providers and Service Companies throughout their journey.
- Deliver customer service via support cases, phone, and Community.
- Address provider concerns about reputation metrics to improve trust.
- Promote marketplace quality and product adoption with guidance.
- Collaborate with Manager and Content teams on education content.
- Collaborate cross-functionally with Support, Marketing, Product, and Engineering.
🎯 Requirements
- Excellent communication in English for interactions with US teams and providers.
- Team player with cross-team collaboration.
- Strong work ethic and can-do attitude under pressure.
- Night shift commitment.
- Call confidence for a fast-paced environment.
- Tech savvy: proficient with Google Suite.
🎁 Benefits
- Performance rewards and recognition programs.
- Medical insurance for employee and family.
- Gym membership and wellness benefits.
- Hybrid work model with in-office and remote days.
- Career development budget for training.
- Paid time off and family leave policies.
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