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vendor management maintenance inspections operations guest_experience📋 Description
- On-site facilitator of the guest experience; face of Kasa in Philly market.
- Ensure public spaces and units are clean, safe, and maintained to brand standards.
- Conduct regular unit inspections and support the Guest Experience team.
- Collaborate daily with Kasa teams to drive cost-effective improvements.
- Welcome guests, assist relocations, plan next-day ops, host events, and provide local recommendations.
- Schedules may include nights, weekends, and holidays; overtime available for emergencies.
🎯 Requirements
- Think like an owner; own unit performance and maximize profitability.
- Tech Savvy: proficient with modern technology tools.
- Handy: comfortable with using tools for small repairs.
- Quality Control Leader: establish processes; ensure high quality.
- Reliable: punctual; willing to work nights and weekends.
- Collaborative: work with leaders and peers to improve ops.
🎁 Benefits
- Kasa Travel Credit: free stays and staff discounts.
- Paid Time Off: accrual increases with tenure.
- Health Coverage: comprehensive plans, including fertility coverage.
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