Related skills
communication time management hospitality operations upsell📋 Description
- On-site Hospitality Associate; own guest experience at the 70 Pine location.
- Collaborate daily with Kasa teams and partners to deliver excellent service.
- Communicate with guests via text, phone, email, WhatsApp, Slack.
- Check-in guests and provide local area recommendations.
- Coordinate with Housekeeping and GX team; identify upsell opportunities.
- Swing shift schedule with nights, weekends, and holidays.
🎯 Requirements
- Guest-centric mindset; deliver positive guest experiences.
- Proactive communicator; clear cross-team communication.
- Tech-savvy; proficient with modern tools.
- Reliable and consistent; comfortable with nights/weekends.
- Handy; proactive problem solving and initiative.
- Self-management; work with minimal supervision and time management.
🎁 Benefits
- Kasa Travel Credit: free stays and family discounts.
- The Pay: base $28-29/hour; may include equity/bonus.
- Paid Time Off: accrual for full-time employees.
- Health Coverage: comprehensive options, fertility coverage.
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