Related skills
leadership hospitality operations multifamily๐ Description
- Serve as first contact for escalated resident concerns with prompt resolution
- Lead, train, and motivate on-site teams; delegate and mentor
- Partner with Maintenance Supervisor to manage projects and standards
- Oversee daily ops including leasing, resident relations, admin tasks, upkeep, and KPIs
- Manage high volumes of requests from residents and corporate with professionalism
๐ฏ Requirements
- Prior property management experience required
- Experience with Class A multifamily communities preferred
- Hospitality background encouraged
- Strong organizational skills and attention to detail
- Excellent communication with a sense of urgency
- Lead and motivate on-site teams
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