Related skills
customer service leadership hospitality operationsπ Description
- Serve as the first point of contact for escalated resident concerns, ensuring prompt and professional resolution
- Lead, train, and motivate on-site teams while effectively delegating and mentoring
- Partner with the Maintenance Supervisor to manage property projects and maintain community standards
- Oversee daily operations including leasing, resident relations, administrative tasks, property appearance, and key performance metrics
- Manage a high volume of requests from both residents and corporate, balancing multiple priorities with professionalism and care
π― Requirements
- Gracious, warm, and genuine nature
- Positive, upbeat, high-energy demeanor
- Takes pride in their work and ownership of their property
- Excellent communicators with a strong sense of urgency
- Strong administrative experience
- 1-3 years in a management role with experience leading a team
π Benefits
- High-touch management style with close collaboration and clear expectations
- Hands-on support from corporate teams to drive performance
- Equal Opportunity Employer
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