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customer service maintenance hospitality mobile apps housekeeping📋 Description
- Manages daily ops for an assigned portfolio of vacation homes.
- Handles owner and guest relations, maintenance, and housekeeping.
- Supports cross-functional teams to improve efficiency and quality.
- Performs light maintenance and pre-arrival inspections.
- Escalates guest/homeowner concerns and communicates clearly.
- Assists when new units join the portfolio.
🎯 Requirements
- Hospitality or vacation rental experience preferred.
- Minimum 1 year in housekeeping or maintenance.
- Excellent time management; able to adapt to interruptions.
- Strong attention to detail.
- Tech-savvy; comfortable with mobile apps and digital systems.
- Reliable transportation; travel between worksites.
🎁 Benefits
- Health/dental/vision insurance.
- Employer Sponsored and voluntary supplemental benefits.
- 401K retirement with immediate company match.
- Health & Dependent Care Flexible Spending Accounts.
- Paid vacation and sick time.
- Employee discounts and EAP.
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