Student Programs Manager

Job Title: Student Programs Manager

Company Overview:

Prompt is revolutionizing the healthcare industry with innovative solutions designed to streamline operations, improve patient outcomes, and foster growth for clinics and clinicians. As the fastest-growing company in the space and the new standard in healthcare technology, we’re looking to bring on an experienced Student Programs Manager to foster the next generation of leaders, bringing students and universities into our ecosystem bridging the gap between technology, practice, education, and patient care.

About the Role:

The Student Programs Manager will be instrumental in executing and scaling Prompt’s Student Placement Initiative. This role focuses on creating a best-in-class experience for students, universities, and clinic partners while building the systems, content, and processes that will allow these programs to grow sustainably.

We are seeking a proactive, detail-oriented professional DPT, SLP, or OT with direct experience as a Student Placement Coordinator or similar role, preferably with an existing university network. This position requires strong relationship-building skills and a direct contribution to the growth and success of Prompt's student programs.

The ideal candidate will possess strong presentation skills and the ability to create and deliver educational content tailored to student learners and university programs. This individual will ensure an exceptional student experience during clinical affiliations with our partnered sites, while also developing scalable processes, workflows, and metrics to drive long-term program success.

This position includes a travel component, requiring attendance at a minimum of three national conferences per year, as well as occasional travel for targeted on-campus engagement at key academic partners.

Key Responsibilities:

• Clinic Partner Engagement & Management (within Exxat):

  • Serve as the primary point of contact for Prompt's clinic partners participating in the Student Placement Initiative.

  • Review and manage clinics' student placement availabilities within the Exxat platform, ensuring accuracy and optimal representation.

  • Support clinics in effectively utilizing Exxat features, including best practices for publishing availability, responding to university requests, and managing student information on their end.

  • Monitor clinic engagement and response times to student placement requests, proactively offering support to ensure seamless operations.

• Student Placement Optimization:

  • Contribute to the strategy for optimizing clinic partner engagement to maximize student placements.

  • Identify and address any challenges or roadblocks clinics face in accepting and managing student rotations through the initiative.

  • Assist in ensuring clinic data accuracy related to student assignments and rotation details.

• Outreach & Communication Strategy:

  • Develop and execute outreach strategies to promote Prompt's participating clinics and their available slots to universities.

  • Contribute to email campaigns and other marketing efforts focused on student placement opportunities.

• University Relations Support & Educational Content:

  • Assist in building and nurturing relationships with DPT programs, acting as a key point of contact for student program inquiries from the university perspective.

  • Facilitate introductions between universities and Prompt’s network of vetted clinics.

  • Provide information and support regarding Prompt as a complimentary learning tool for curriculum enhancement.

  • Deliver presentations and virtual sessions to educate students and help them develop during their clinical affiliations.

• Program Optimization & Metrics:

  • Monitor and report on key Prompt KPIs related to clinic engagement, student placement confirmations, and assignment rates.

• Internal Collaboration:

  • Work closely with the Sales and Customer Success teams to educate them on the Student Placement Initiative, aligning on strategy and providing insights.

  • Promote Prompt+ adoption among current and prospective clients by highlighting the value of the Student Placement Initiative.

Qualifications:

• Education: Doctor of Physical Therapy (DPT) degree required.

• Experience:

  • 2-5 years of relevant experience, preferably as a Clinical Instructor and in a similar student management role within their organization.

  • Direct experience as a Student Placement Coordinator is highly preferred.

  • Demonstrated experience and proficiency with the Exxat platform is required.

  • A track record of establishing and maintaining university connections is a strong asset.

• Skills:

  • Exceptional written and verbal communication skills, with an ability to tailor messages to diverse audiences.

  • Strong organizational skills and attention to detail.

  • Familiarity with CRM tools (e.g., Hubspot), Exxat One, and Google Suite (Docs, Sheets, Slides, Gmail).

  • Problem-solving mindset with a proactive approach to challenges.

  • Ability to build and maintain strong professional relationships.

• Attributes:

  • Passionate about student success and the future of the rehabilitation profession.

  • Empathetic and supportive in interactions with partners.

  • Highly collaborative and a team player.

  • Self-motivated and capable of managing multiple priorities.

Why work for Prompt?

• BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations and teaching institutions treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :)

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Credits for online and in-person fitness classes/gym memberships

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.