Build real solutions with Forward Deployed Engineers to fit customer workflows.
Own outcomes from implementation to renewal and long-term value.
Understand customer ops, data, and challenges deeply.
Translate insights into action plans to boost adoption, revenue, and efficiency.
Turn insights into product direction for future investments.
Operate with intensity, anticipate problems, and stay focused on results.

🎯 Requirements

5+ years driving real outcomes in SaaS, govtech, or similar.
Builder’s mindset; thrive in ambiguity and move fast.
Customer obsession; uncover the why behind requests.
Analytical horsepower; fluent in data and metrics.
Eye for growth; upsell, renewal, expansion focus.
Cross-functional collaboration with Eng, PMs, and design.

🎁 Benefits

Salary USD 150k–230k; equity included
100% paid health coverage
Generous PTO and sick leave
Lunch, snacks, and coffee in office
Company retreats
Hybrid work; in-office at least 3 days/week

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