Related skills
communication saas project management stakeholder management google workspace📋 Description
- Lead the Go-Live process: setup, training, and post-launch support.
- Own onboarding calls, documentation, and go-live milestones.
- Collaborate cross-functionally to train on feature setups and milestones.
- Maintain up-to-date knowledge of build/train features.
- Be primary client contact; communicate professionally and promptly.
- Refine builds with clients; meetings can be virtual or onsite.
🎯 Requirements
- 3+ years of experience in a SaaS project management role with clients
- Strong client communication, presentation, problem-solving, negotiation, and project management
- Knowledge of stakeholder management and customer-centric delivery
- Adaptable to evolving client needs with a continuous improvement mindset
- Comfort traveling up to 3 months per year
- Experience working across multiple tools and systems
🎁 Benefits
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- Opportunity to share your ideas and make a difference
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