Related skills
salesforce jira ccaas sbc pbx📋 Description
- Manage day-to-day ops for multiple implementation projects.
- Create project plans and define go-live timelines.
- Communicate plans and status to internal teams and customers.
- Prepare materials and guide customers through SIP/MPLS workbooks.
- Document actions and decisions; track in PSA Tool/Salesforce.
- Assess risks and coordinate resources with teams.
🎯 Requirements
- 3+ years of relevant experience preferred.
- SIP-based routing experience: PBXs, SBCs, and call routing.
- Understanding CCaaS networking and call routing.
- Project management using Salesforce and Jira.
- Customer-facing communication skills.
- Telephony/VoIP experience including DID provisioning and call routes.
🎁 Benefits
- Inclusive culture and equal opportunity employer.
- Privacy policy notice available.
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