Related skills
jira notion zendesk apis monday.com📋 Description
- Lead onboarding delivery and operations for new customers
- Collaborate with Engineering and Product to ensure quality delivery
- Run daily onboarding tasks and manage templated implementations
- Build scalable delivery workflows and PMO systems (Monday.com)
- Configure system features and integrations (Payment Aggregation, Cybersource)
- Conduct UAT, troubleshoot issues, and manage Jira/Zendesk escalations
🎯 Requirements
- 3+ years in payments or similar with POS, PSPs, Acquirers, & Schemes
- Experience delivering API-based solutions to enterprise or government clients
- Experience building delivery processes and artefacts
- Strong communication and stakeholder relationship skills
- Experience establishing project governance and ways of working
- Bachelor’s degree preferred, PMP/PRINCE2 beneficial
🎁 Benefits
- Cloud tools: Notion, Slack, Miro, Google Workspace, Jira
- Paid professional development
- Harrison Assessments for talent development
- Flexible leave options
- Company-wide paid day off
- Flexible (hybrid) working conditions
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