Related skills
jira scrum agile asana kanban📋 Description
- Support CX initiatives to completion aligned with objectives.
- Manage client experience projects from initiation to completion.
- Coordinate teams to deliver on time and achieve results.
- Ensure projects align with Nextech CX strategy.
- Apply Nextech PM processes and tooling.
- Drive continuous improvement and best practices.
🎯 Requirements
- Experience with Agile, Kanban, Scrum, or Waterfall.
- Understanding of customer success, support, or onboarding processes.
- Strong communication, organizational, and problem-solving skills.
- Experience with PM tools: Asana, Jira, Monday.com, or similar.
- Bachelor's degree; PMP; SaaS/healthtech/CX experience.
- Ability to work independently with minimal direction.
🎁 Benefits
- Generous annual bonus opportunity
- 401(k) with Employer Match
- Flexible Time Off: take time off when you need it
- 11 paid holidays
- Insurance: Medical, Dental, and Vision plans
- Health Savings Account with employer match
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