Project Manager II

📋 Description

• Manage scopes, timelines, budgets, and deliverables for multiple customers to ensure a timely and successful deployment of OpenGov’s SaaS products.
• Organize and deliver a portfolio of multiple projects spanning six to nine months.
• Serve as the primary point of contact for clients on day-to-day project matters, ensuring clear and consistent communication.
• Report on key delivery metrics such as project completion status, project budget health, and risks to customer adoption of the solution.
• Coordinate with cross-functional teams, including technical support, product, professional services, and customer success teams, to align implementation efforts.
• Assist in resolving project issues and escalating risks to senior management or clients when necessary.

🎯 Requirements

• Bachelor’s degree in business, CS, or related field (or equivalent).
• 2+ years of project management or related SaaS experience.
• Strong organizational and communication skills (verbal & written).
• Ability to manage multiple tasks and tight deadlines.
• Familiarity with software implementation processes and lifecycle.
• Proficiency with PM tools (Rocketlane, Jira) and CRM tools.