Project Manager, Client Service

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

project management onboarding recruiting research team leadership

πŸ“‹ Description

  • Serve as the main point of contact for day-to-day client relationship and service delivery.
  • Fulfill client requests via the Experts database, PM tool, and recruiting resources.
  • Coordinate with Vertical Manager/SME to define project scope and fit.
  • Coordinate with Associates to fulfill research on industry trends and opportunities.
  • Conduct weekly reviews of client accounts to ensure performance.
  • Provide training to Associates on sourcing, interaction, and screening.

🎯 Requirements

  • Bachelor's degree with strong academic record.
  • Fluent in English and Mandarin (written & spoken).
  • 3–5 years in consulting, HR search, or service management.
  • High proficiency with web research and niche websites.
  • Experience managing a team.
  • Strong communication, prioritization, and deadline adherence.

🎁 Benefits

  • 14 annual leave days, 11 holidays, and 7 sick days.
  • Social insurances and housing fund.
  • Shanghai CBD location near metro.
  • Free snacks and beverages in the office.
  • Competitive salary; casual environment and team events.
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