Related skills
google sheets google workspace google docs google drive gmail📋 Description
- Handle outbound and inbound customer calls professionally.
- Guide homeowners to services and support tailored to their needs.
- Engage homeowners in discussions about services and solutions.
- Stay updated on product knowledge, policies, and procedures.
- Collaborate with team members to share knowledge and drive results.
- Support homeowner experience and contribute to customer satisfaction.
🎯 Requirements
- 1+ years of call center or customer service experience.
- Excellent verbal and written communication skills.
- Strong problem-solving and quick issue resolution.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with focus on high-quality service.
- G Suite proficiency (Gmail, Drive, Docs, Sheets, Calendar).
🎁 Benefits
- Company equity program.
- Full medical, dental, vision package.
- Generous PTO including personal, vacation, and volunteer time.
- Paid holidays with employee-flexible holiday option.
- Pet discount plans and retirement plan with company match (401K).
- Technical equipment (laptop) provided.
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