Related skills
customer service google workspace call center google drive gmailπ Description
- Manage outbound and inbound customer calls professionally.
- Field calls to homeowners and provide relevant information.
- Engage homeowners in discussions about services and solutions.
- Stay updated on product knowledge, policies, and procedures.
- Collaborate with team and leadership to share best practices.
π― Requirements
- 1+ years of experience in call center or customer service.
- Excellent verbal and written communication skills.
- Strong problem-solving and quick issue resolution.
- Multitask and prioritize in a fast-paced environment.
- Detail-oriented with focus on quality service.
- Proficiency with G Suite: Gmail, Drive, Docs, Sheets, Calendar.
π Benefits
- Company equity program.
- Full medical, dental, vision coverage.
- Generous PTO and holidays.
- Pet discount plans and 401K with company match.
- Laptop or equipment provided.
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