Programs & Business Operations Lead, Airbnb Services

Added
1 hour ago
Type
Full time
Salary
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Related skills

data analysis stakeholder management dashboards operations econometrics

πŸ“‹ Description

  • Conduct advanced analysis to extract actionable insights across key markets.
  • Operational Excellence: translate data-driven insights into actionable operational plans for the Services business.
  • Define new metrics and leading indicators of key business outcomes.
  • Build dashboards to track KPIs across markets and segments to establish benchmarks.
  • Stakeholder engagement: build relationships to help Experience Hosts thrive in the marketplace.
  • Creativity: think outside the box to structure incentives and new models for nimble scale.

🎯 Requirements

  • Experience: 10+ years leading high-growth businesses; marketplace/digital experience preferred.
  • Analytical & Strategic Skills: strong analytics; understand guest needs and market dynamics.
  • Econometrics & statistics: deep understanding and application to broad data sets.
  • Communication & Leadership: exceptional, able to influence executives.
  • Cross-functional Collaboration: drive collaboration across diverse teams.
  • Adaptability & Innovation: navigate ambiguity; strategic thinker with a passion for innovation.
  • Business Operations: lead strategic/tactical execution in a large org; advise management.
  • Process Improvement: self-learning and tooling to enhance processes and manage risks.
  • Community Engagement: enthusiastic about Airbnb community and belonging.
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