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slack hubspot data analysis project management asana📋 Description
- Own student caseload; drive engagement, retention, and completion.
- Coach students on onboarding, study planning, habits, time management.
- Proactive outreach to at-risk students; re-engage via consultative conversations.
- Manage sensitive student cases with empathy; coordinate with cross-functional teams.
- Drive client satisfaction and renewals; surface risks and wins early.
- Analyze cohort data to identify trends; translate insights into actions.
🎯 Requirements
- 3+ years in student advising, customer success, account management, coaching, or consultative sales.
- Passionate about helping others grow personally and professionally.
- Strong emotional intelligence and empathy.
- Thrive in high-velocity, high-accountability environments.
- Highly organized; able to manage competing priorities.
- Comfortable presenting to groups and engaging with diverse stakeholders.
🎁 Benefits
- Remote role with EST hours (9am-6pm EST).
- Mission-driven environment focused on education and workforce development.
- Collaborate with passionate teammates across teams.
- Shape lives at scale and gain cross-functional skills.
- Work in education technology and workforce development.
- Opportunity to develop coaching, CS, operations, and business skills.
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