Related skills
data analysis partnerships program management ai operations📋 Description
- Drive strategy for revenue-driving partner program benefits (referrals).
- Manage end-to-end operations of referral programs and triage processes.
- Optimize Squarespace Marketplace operations across onboarding and lifecycle.
- Lead scalable process improvements using AI to boost capacity.
- Synthesize trends from surveys and forums into actionable insights.
- Oversee feedback operations and quarterly surveys; translate data into recommendations.
- Communicate strategic read-outs to leadership guiding Circle evolution.
- Conceptualize and launch programs increasing engagement with documented processes.
🎯 Requirements
- 4-6+ years in operations, program mgmt, or partner ecosystems.
- Proven expertise in strategic program design; revenue-focused experience a plus.
- Deep ops management: design scalable end-to-end processes and triage.
- Lifecycle mgmt for a platform/marketplace: onboarding and success.
- Strong analytical skills; synthesize data into leadership recommendations.
🎁 Benefits
- A choice between medical plans with an option for 100% covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Retirement benefits with employer match
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