Program Navigator

📋 Description

• Welcome and orient participants to the Center with safety policies and resources.
• Foster an inclusive atmosphere; promote mutual respect and support.
• Help participants access amenities and manage sign‑in, service, and inventory logs.
• Link participants to case management and internal/external care resources.
• Perform regular safety and wellness checks inside the Center and surrounding areas.
• Maintain safety, cleanliness, organization, and inventory for common areas.

🎯 Requirements

• High school diploma or GED and equivalent education/experience
• 3+ years’ experience in health or human services providing advocacy/navigation
• Proficient with computer systems for routine tasks and data entry
• CPR/First Aid, Mental Health First Aid, Crisis Prevention, and Overdose Prevention within 3 months
• Excellent interpersonal and teamwork skills; de‑escalation techniques
• Experience managing crowds in high‑stress settings and coordinating with emergency personnel

🎁 Benefits

• On-site work at the TAY Health & Wellness Center, 888 Post Street, San Francisco, CA
• Covered by a collective bargaining agreement
• GLIDE maintains an open door policy for community and clients