Lead cross-functional programs to improve scalability and maturity.
Drive operational excellence across IT Support and lifecycle operations.
Build operating models, readiness plans, governance cadences, and metrics.
Partner with technical teams to ensure deployments and platforms are ready at scale.
Drive high-priority programs for growth, including infrastructure expansions and integrations.
Improve operational visibility and coordination across long-running cross-functional initiatives.

🎯 Requirements

10+ years of program management in cross-functional, high-growth setups.
Experience building and scaling operational processes across technical and ops teams.
Proven track record improving internal ops, workplace tech, or large-scale services.
Excellent judgment and execution; drive prioritization and momentum across teams.
Strong communication and stakeholder management with tech and non-tech partners.

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