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campaigns customer success saas e-commerce journeys📋 Description
- Execute customer projects for Attentive's largest brands to drive adoption.
- Collaborate with CSM, Support, and Professional Services to align marketing goals.
- Implement optimized retention marketing strategies to boost growth and conversions.
- Bring deep Attentive platform knowledge to bridge product and customers.
- Own day-to-day tasks and ensure successful partnerships with customers.
- Maintain clear alignment on customers' marketing goals across teams.
🎯 Requirements
- 1-2 years of customer-facing experience in CS, Support, or Agency roles.
- Experience with SaaS or E-commerce platforms preferred.
- Understanding of metrics: List Growth, Revenue, and Message-Level Performance.
- Motivated by helping others and being part of a team.
- Detail-oriented, organized, and able to prioritize effectively.
- Proactive communicator; comfortable Slack, Zoom, or phone.
🎁 Benefits
- Health & wellness benefits
- Equity/stock opportunities
- Inclusive, diverse and supportive culture
- Opportunity to work with a distributed global team
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