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data analytics salesforce community management education technology moderation📋 Description
- Develop and refine community growth strategy to deliver value for learners
- Lead empathetic, effective communication across the learner community
- Engage, moderate, and nurture a vibrant, scalable learner space
- Foster connections among members and empower learners to help one another
- Track key community metrics and data to inform improvements
- Coordinate Community Moderators and optimize related operations
🎯 Requirements
- 3+ years building and managing large global online communities
- Experience building community for education or generating content
- Experience building a community on Salesforce Service Cloud
🎁 Benefits
- Global, distributed team with flexible work options
- Work from home, a Coursera hub, or a coworking space
- Virtual hiring and onboarding
- Impact from anywhere and opportunities to scale education globally
- Equal Opportunity Employer
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