Related skills
integrations saas project management onboarding customer experienceπ Description
- Own and scale Professional Services at Proton.
- Lead a 7-person team of PMs and engineers.
- Manage onboarding from kickoff to go-live.
- Tackle complex integrations and API design decisions.
- Partner with Sales, Customer Success, Product, and Engineering for smooth handoffs.
π― Requirements
- Led a Professional Services/Implementation team at a SaaS company.
- Able to manage implementation engineers and project managers.
- Led $50k-$200k implementation projects.
- Worked on API design and building integrations.
- Clear communicator; bring structure to ambiguity; decisive with imperfect info.
- Prefer to work in the office and collaborate with your team.
π Benefits
- Competitive salary and stock options.
- Unlimited PTO + 10 holidays.
- 401k with 3% company contribution.
- Medical, dental, and vision insurance.
- 12 weeks fully paid parental leave.
- Professional Growth Fund for learning opportunities.
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