Professional Services Manager (Implementation & Integrations)

Added
5 days ago
Type
Full time
Salary
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Related skills

integrations saas project management onboarding customer experience

πŸ“‹ Description

  • Own and scale Professional Services at Proton.
  • Lead a 7-person team of PMs and engineers.
  • Manage onboarding from kickoff to go-live.
  • Tackle complex integrations and API design decisions.
  • Partner with Sales, Customer Success, Product, and Engineering for smooth handoffs.

🎯 Requirements

  • Led a Professional Services/Implementation team at a SaaS company.
  • Able to manage implementation engineers and project managers.
  • Led $50k-$200k implementation projects.
  • Worked on API design and building integrations.
  • Clear communicator; bring structure to ambiguity; decisive with imperfect info.
  • Prefer to work in the office and collaborate with your team.

🎁 Benefits

  • Competitive salary and stock options.
  • Unlimited PTO + 10 holidays.
  • 401k with 3% company contribution.
  • Medical, dental, and vision insurance.
  • 12 weeks fully paid parental leave.
  • Professional Growth Fund for learning opportunities.
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