Collaborate cross-functionally to translate customer goals into implementations.
Lead end-to-end customer implementations from kickoff to go-live.
Coordinate with merchants and partners to meet deadlines.
Serve as consultant for internal and external sales teams.
Train customers on go-live and service usage.
Identify issues, escalate, and improve the product and processes.

🎯 Requirements

8+ years in SaaS technical project management or related roles.
Highly organized with proactive project management.
Proven cross-functional collaboration with internal/external stakeholders.
Fluent in understanding APIs and software applications.
Project management certification (e.g., PMP).
Familiarity with ERP integrations and systems integrator processes.
Polished verbal and written communication.
Self-starter with minimal supervision.

🎁 Benefits

Medical, Dental, Vision
Retirement 401k match program
Remote pay range: $125,000 - $150,000 USD

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