Professional Services Engineer (Quality Assurance and Automation), CX

Added
7 hours ago
Type
Full time
Salary
Salary not provided

Related skills

javascript sql test automation jira agile

๐Ÿ“‹ Description

  • Become an expert in Proactive AI design, QA, automation, and implementations
  • Own QA for Proactive AI implementations, incl. test planning, execution, defects
  • Configure, test, debug, and deploy SaaS-based customer journeys per client needs
  • Translate business requirements into testable specs, incl end-to-end docs
  • Validate data flows, APIs, and integrations with config/manual/auto tests
  • Analyze Proactive AI data to optimize journeys and root-cause analysis

๐ŸŽฏ Requirements

  • 3+ years in QA, test automation, or implementation/consulting
  • Strong QA lifecycle: planning, execution, defects, regression
  • Hands-on test case design with clear acceptance criteria
  • Exposure to test automation or low-code/no-code testing
  • Analytical and debugging skills across config, data, and integration
  • Agile/Scrum familiarity and Jira-based task management

๐ŸŽ Benefits

  • Global, growth-focused company with internal career opportunities
  • NICE-FLEX hybrid model: 2 days in office, 3 remote weekly
  • Collaborative teams across locations
  • Inclusive, equal-opportunity employer
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Engineering Jobs

See more Engineering jobs โ†’