Professional Services Engineer - Implementation

Added
8 hours ago
Type
Full time
Salary
Salary not provided

Related skills

javascript css html saas sql

📋 Description

  • Implement MPower Proactive AI Agents from requirements to deployment.
  • Support client engagements with high-quality technical tasks.
  • Collaborate with regional/global teams to build proactive journeys via internal tools and APIs.
  • Analyze client requirements and translate business processes into automated solutions.
  • Configure and customize the SaaS platform to meet customer needs.
  • Write and maintain SQL queries for reporting and data validation.

🎯 Requirements

  • 3+ years in professional services, software implementation, or related roles.
  • Proficient in SQL and JavaScript; knowledge of C#, Python, HTML, CSS is a plus.
  • Experience with APIs for integration and data exchange in SaaS/enterprise environments.
  • Ability to troubleshoot issues and follow implementation best practices.
  • Strong written and verbal communication with clients and teams.
  • Eagerness to learn new tools, technologies, and platforms in a fast-paced environment.

🎁 Benefits

  • Data structure extraction and summarization expertise
  • Experience with JavaScript, C#, SQL, HTML, CSS, Python
  • Experience with integration tools
  • Excel and Tableau or similar BI tools
  • Exposure to client-facing roles in global teams
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