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crm javascript ai apis nlu📋 Description
- Deliver customer-facing AI solutions for NiCE CX products
- Implement, configure and optimize AI-driven apps for contact centers
- Engage with clients to understand needs and provide consultative support
- Light programming in JavaScript and HTML/CSS for UI tweaks
- Manage changes to apps and coordinate project milestones
- Understand SAML 2.0, OAuth 2.0, OpenID Connect and LDAP
🎯 Requirements
- Bachelor’s degree in technical or business field
- 2+ years in digital channels or AI software apps
- Experience in AI, NLU, CRM integrations, APIs
- Familiarity with IAM platforms like Okta, Azure AD
- Project management and client-facing experience
- Strong analytical, team-oriented, proactive mindset
🎁 Benefits
- NiCE-FLEX hybrid work arrangement
- Growth opportunities across roles and locations
- Collaborative, fast-paced team culture
- Mentorship and knowledge-sharing with SMEs
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