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crm chatbot ai apis nlu📋 Description
- Remote implementation, configuration, and integration of NICE CXone.
- Deliver AI-driven chatbots, voicebots, and knowledge assistants.
- Collaborate with project teams from sales handoff to closure.
- Combine technical implementation with conversational design.
- Ensure high-quality customer outcomes.
🎯 Requirements
- 2+ years experience with AI, digital channels, or enterprise contact center solutions.
- BE/B.Tech in CS/IT/E&C or equivalent work experience.
- Lead end-to-end AI implementations from pilot to deployment.
- Configure and build AI solutions across NLU, IVR/ACD, ASR, and digital channels.
- Design intuitive, user-centric conversational experiences and AI personas.
- Integrate with CRMs, APIs, and customer ecosystems.
🎁 Benefits
- NICE-FLEX hybrid model: 2 days in office, 3 remote.
- Global company with growth opportunities across roles and locations.
- Collaborative, fast-paced environment.
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