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customer success firewall email protocols post-sales isms📋 Description
- Develop and maintain knowledge of products and security practices.
- Implement and configure Egress solutions for SMB post-purchase.
- Build strong relationships with key customer contacts.
- Record and track customer deployment activities.
- Troubleshoot most technical issues; escalate for complex cases.
- Adhere to ISMS-based security awareness practices.
🎯 Requirements
- Familiarity with IT security concepts and practices.
- Minimum 1 year experience in similar/related role.
- Two-year degree preferred.
- Familiarity with firewall and email protocols preferred.
- Excellent verbal and written communications.
- Strong collaboration and teamwork skills.
🎁 Benefits
- Company-wide bonuses based on monthly targets.
- Employee referral bonuses.
- Adoption assistance.
- Tuition reimbursement.
- Certification reimbursement.
- Certification completion bonuses.
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