Professional Services Consultant

📋 Description

• Design and architect customer workspaces, including use case implementation and member management practices
• Develop and execute change management and training plans to ensure successful customer adoption
• Scope, negotiate, and manage professional services engagements from discovery through delivery
• Lead workspace builds and implementation projects
• Partner with sales teams to position and deliver professional services solutions
• Create and maintain project documentation, timelines, and deliverables

🎯 Requirements

• 3+ years of experience in technical consulting, implementation, or similar customer-facing role
• Strong project management expertise with demonstrated ability to manage multiple client engagements simultaneously
• Experience in change management and driving user adoption of new technologies
• Excellence in stakeholder management and building relationships at all levels
• Strong problem-solving abilities and analytical skills
• Outstanding written and verbal communication skills