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reporting workforce management salesforce cloud saas📋 Description
- Direct and manage client engagements: scope requirements and delivery.
- Provide solution implementation, integration, training, and consulting.
- Lead project direction, deliverables, and customer learning.
- Manage activities to maximize client satisfaction and growth.
- Perform remote/on-site configuration, upgrades, and Salesforce configuration.
- Identify risks and opportunities to expand Vonage in targeted markets.
🎯 Requirements
- Implementation consultant experience deploying software solutions.
- Experience in professional services, directly serving clients.
- Knowledge of contact center software (ACD, Call Recording, Reporting, WFM).
- Salesforce CRM, Cloud technologies, SaaS, VoIP.
🎁 Benefits
- Private medical, dental, pension, income protection, life insurance.
- Additional benefits and perks discussed with recruiter during interview.
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