Production Support Engineer

Added
36 minutes ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

github javascript aws sql lambda

πŸ“‹ Description

  • Act as primary incident commander for high-severity outages.
  • Lead blameless post-mortems to document improvements.
  • Troubleshoot and analyze to resolve bugs and improve workflows.
  • Own and evolve the observability strategy for proactive insights.
  • Dive into Ruby code, review PRs, manage feature flags, run production jobs.
  • Drive problem management and coordinate with Product for permanent fixes.

🎯 Requirements

  • 5+ years in Production/SRE with AWS (ECS, Lambda, CloudWatch) and SQL
  • Expert-level Observability/APM tooling experience
  • Strong dev background; comfortable with Ruby/JavaScript and GitHub workflows
  • Proven incident command experience; drive resolution under pressure
  • Highly organized with attention to detail and proactive mindset
  • Bias for Action; navigate ambiguity and manage timelines

🎁 Benefits

  • Considerable employer contributions for health, dental, and vision
  • Generous PTO, paid holidays, and parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development and training
  • Collaborative, inclusive team culture
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to DevOps Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related DevOps Jobs

See more DevOps jobs β†’