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onboarding payroll training psl smartaccounting📋 Description
- Lead onboarding for clients adopting Wrapbook’s production accounting tools, ensuring seamless setup.
- Provide payroll configuration guidance and production accounting workflows on onboarding.
- Be main contact for client questions during implementation and early use.
- Conduct training sessions and walkthroughs on platform functionality and accounting logic.
- Resolve integration challenges; consult with Engineering, Product, and CS on workflows.
- Create scalable resources from client questions: guides, FAQs, SOPs.
🎯 Requirements
- 6+ years in entertainment payroll, production accounting, or related ops
- Familiar with union/non-union payroll, incentives, episodic workflows
- Experience with SmartAccounting, PSL, MediaWeb, Cast & Crew, or similar
- Excellent communication; explain complex concepts to non-tech users
- Manage multiple clients, timelines, and priorities calmly
- Strong documentation, training, and knowledge-sharing mindset
- Comfortable working independently in a fully remote team
🎁 Benefits
- Unlimited paid time off
- Work from anywhere in Canada and USA
- Health and dental benefits
- IT setup allowance up to $1,500 USD / $2,025 CAD
- Up to 2% matching RRSP / 401K
- Internet/cell phone stipend up to $50 USD / $67.50 CAD
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