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customer success onboarding training product adoption training materials📋 Description
- Become a subject matter expert on our product suite.
- Understand client use cases across industries and verticals.
- Collaborate with Account Management to set training goals and plans.
- Deliver high-quality virtual instructor-led training (VILT) for individuals and teams.
- Own onboarding training rollouts and expansion-focused programs.
- Create and deliver topic-based live webinars; update training materials.
🎯 Requirements
- Bachelor’s degree or equivalent practical experience.
- 3+ years of experience facilitating virtual instructor-led trainings.
- Strong attention to detail with excellent organizational and time management.
- Excellent oral and written communication for engaging individuals and groups.
- Ability to work independently and collaboratively to achieve goals.
- Curiosity and eagerness to learn with drive to meet business objectives.
🎁 Benefits
- Comprehensive medical, dental, and vision coverage.
- Unlimited paid time off.
- 401(k) plan with employer contribution.
- Flexible and dynamic culture.
- Definitive Cares community service program.
- Competitive benefits package.
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