Engage with customers to support their technical needs
Serve as the technical expert for assigned product lines
Collaborate with teams on product design, development, and launches
Create and maintain product docs, FAQs, and training content
Train customers via web-based and in-person sessions nationwide and internationally
Troubleshoot issues and provide effective solutions

🎯 Requirements

1+ years in Education, Customer Service, Account Management or Sales
Training design, production, and presenting materials
Public speaking to audiences up to 150
Strong written and verbal communication
Ability to travel nationally and internationally occasionally
Independent work style with prioritization and problem-solving

🎁 Benefits

Fully company-paid medical, dental, vision
Generous PTO and paid parental leave
401(k) with company match
Hybrid or remote work options
Costco membership, cell stipend, commuter benefits
In-office perks and more

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