Frontline client support via chat, email, Intercom and phone.
Manage internal help articles and client-facing documentation.
Manually export, normalize, and input data into TMS to align CRM and transactions.
Verify existing records to ensure data standards.
Confirm TMS updates are reflected in MaverickRE.
Provide onboarding status updates to internal teams and clients.

🎯 Requirements

Knowledge of CRM or TMS software and data entry.
Excel or similar spreadsheet skills (beginner–intermediate).
Experience supporting and communicating with clients.
Jira, ClickUp, Trello, or Monday ticketing tools.
Zendesk experience (email inbox/help desk).
Strong work ethic and attention to detail.

🎁 Benefits

Personal development and growth opportunities.
Guidance from Executive Team to prioritize goals.
Mentoring for entry-level to senior staff.
Team events, lunches and happy hours.
Supportive, learning-focused environment.

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