Related skills
salesforce zendesk data labeling ticketing systems📋 Description
- Support daily data labeling ops, focusing on accuracy and quality.
- Manage incoming tickets and escalate Level 1 issues to engineering.
- Collaborate with cross-functional teams to resolve issues.
- Improve data labeling and ticketing workflows.
- Scale teams and iterate on processes.
🎯 Requirements
- Experience in customer support or client-facing roles in tech/software.
- Familiarity with Salesforce, Zendesk, or similar ticketing systems.
- Strong written and verbal communication; explain tech to non-tech users.
- Strong problem-solving and attention to detail for quality support.
- Able to manage multiple priorities in a fast-paced, customer-focused environment.
🎁 Benefits
- Flexible PTO
- Location: Remote; Indonesia, Philippines, or Poland
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