Related skills
fintech sql tableau apis leadership📋 Description
- Guide the org to design and deliver exceptional user support.
- Ensure team members are happy, effective, and growing in their careers.
- Set clear goals and directions; provide regular feedback on performance.
- Maintain metrics and analysis of team performance; provide regular reports.
- Promote Stripe values; model transparency, empathy, inclusion, and empowerment.
- Lead organizational projects like recruiting, training, and policy writing.
🎯 Requirements
- Proficiency in Mandarin for daily communications with users in Greater China.
- At least 3+ years of direct people management experience.
- Experience leading operational product support teams, preferably in high-growth tech.
- Experience with the Greater China (GCN) market.
- Excellent written and verbal communication skills.
- Strong operational background with a track record of data-driven decisions.
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