Related skills
azure powershell aws python gcp๐ Description
- Serve as primary contact for escalated DLP issues
- Own complex and critical cases to resolution
- Perform root cause analysis and long-term fixes
- Collaborate with product, engineering, and cross-functional teams
- Maintain proactive customer communication during escalation
๐ฏ Requirements
- 6+ years in tech support, 3+ in DLP/CASB
- Experience with data loss prevention, SaaS security, CASB
- Strong Unix/Linux and Windows OS knowledge
- Hands-on AWS, Azure, or GCP cloud experience
- Deep data protection principles understanding
๐ Benefits
- Various health plans
- Time off for vacation and sick days
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more
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