Product Support Engineer III - DLP

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

azure powershell aws python gcp

๐Ÿ“‹ Description

  • Serve as primary contact for escalated DLP issues
  • Own complex and critical cases to resolution
  • Perform root cause analysis and long-term fixes
  • Collaborate with product, engineering, and cross-functional teams
  • Maintain proactive customer communication during escalation

๐ŸŽฏ Requirements

  • 6+ years in tech support, 3+ in DLP/CASB
  • Experience with data loss prevention, SaaS security, CASB
  • Strong Unix/Linux and Windows OS knowledge
  • Hands-on AWS, Azure, or GCP cloud experience
  • Deep data protection principles understanding

๐ŸŽ Benefits

  • Various health plans
  • Time off for vacation and sick days
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks and more
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